THE PRODUCTS

WHO DESIGNS YOUR PRODUCTS?

Our designs are exclusively brought to life by our founders, a husband and wife duo that’s enthusiastic about Mars, Love & Space. They collaborate on design ideas and once they’re are done talkin’, it’s time for the wife, a graphic designer, to execute.

DO YOU PRINT THE DESIGNS YOURSELF?

No. We employ a printing company that gets to work once you place your oder.

WHY DO YOU INDICATE THE SOURCE OF THE BLANK PRODUCTS ON YOUR WEBSITE?

We believe in transparency. The printing company we use carefully sources the blank products our designs get printed on worldwide. While we wouldn’t need to be this transparent- many companies choose not to, we see our customers as our fellow Mars enthusiasts. Hence, no secrets before you step aboard and lift off to Mars with us.

HOW ACCURATE ARE THE COLORS ON THE PRODUCTS THAT I SEE ON MY SCREEN?

While we strive to accurately depict the colors of our products, variations may occur due to differences in screen displays and individual screen settings. As such, the actual color of the product may vary from the color seen on your device. We appreciate your understanding in this matter.

SHIPPING & RETURNS

ANY QUESTIONS ABOUT SHIPPING & RETURN POLICIES?

Please, visit our Shipping & Return section.

HOW DO YOU CALCULATE SHIPPING?

We base our shipping on flat rates. The first item has a set price, and each additional item costs a low extra fee. Each shipping region has a different price for the first item. Still, each additional item will be $2.20, independent of the country we ship to.

For instance, the shipping rate for the United States is $8.49 for the first item and $2.20 for each additional item.

This shipping strategy allows us, a small business, to not charge a higher price for individual items. Free shipping is never for free. In fact, you are usually overpaying for the items when someone offers you free shipping. The reason is that each item sold separately needs to cover the shipping cost. Thus, our T-shirts costs $29.95, to offer free shipping, we would have to charge you $38.44 for each T-shirt to ensure that the shipping costs are covered if you only buy one T-shirt. When you buy 2 T-shirts, you're effectively paying $76.88 instead of $70.59 with our pricing strategy. Since we do not want to overcharge you, we removed the smoke screen that free shipping usually is. 

PAYMENTS

I FOUND A CHARGE ON MY CREDIT CARD FROM LYTMAB. IS THAT CHARGE FROM YOU?

Instead of Love You To Mars and Back, we may be using the short descriptor LYTMAB. LYTMAB is our abbreviation for ‘Love You To Mars And Back’.